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PUBLIC WORKSHOPS
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Each year, CMA conducts a range of public workshops across Australia, training hundreds of people in negotiation and influencing, sales and customer service, conflict resolution, and related management skills. Our areas of expertise include:
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Our highly interactive workshops draw on internationally acclaimed theories and tools developed at Harvard University and refined by CMA. Role plays, video analysis and group discussions bring the ideas to life, and help each participant to develop practical new skills for building the Collaborative Edge.
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CMA’s public training programs in Melbourne are presented in association with Monash University, which provides a certificate of completion to each participant. Open workshops are also offered in Sydney, Brisbane, Adelaide and Canberra.
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Download our 2008 Calendar for an overview and dates of all our public training programs, or click on the links below for full details of each workshop. To make a booking or find out more about our workshops, call us on (03) 9614 0333 or contact us.
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List of public workshops
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Getting to Yes: Negotiating agreements, resolving disputes (2 days).
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Principled Negotiation, as taught by the Harvard Negotiation Project and CMA, goes beyond a simplistic "win-win" approach. It combines interests-based problem solving with ethical strategies to protect yourself from exploitation and build ongoing collaborative relationships. Click here for more information.
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Download PDF brochure
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Register now
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Influence in the Workplace: Persuading decision-makers, colleagues and employees (2 days).
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This workshop equips you with the skills to influence and shape outcomes, whether or not from a position of authority. A fundamental leadership skill. Click here for more information.
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Download PDF brochure
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Register now
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Difficult Conversations: Discussing sensitive issues and managing conflict (1 day).
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Introduces a powerful framework for transforming conflict into a foundation for enhanced working relationships, productivity and morale. Click here for more information.
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Download PDF brochure
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Register now
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Influential Business Writing: Maximising the impact of written messages (1 day).
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Offers a new way of thinking about your approach to business writing - allowing you to craft documents with greater clarity and persuasive impact. Click here for more information.
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Download PDF brochure
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Register now
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Giving Effective Feedback: Fostering retention, growth and performance excellence (1 day).
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Introduces a comprehensive system of performance appraisal, feedback and coaching that fosters organisational learning and development. Click here for more information.
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Download PDF brochure
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Register now
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Not sure which workshop is right for you? Call us on (03) 9614 0333 and we'll be happy to help you make the best choice.
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