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TESTIMONIALS
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Don't just take our word for it! Read our clients' perspectives on the quality of our programs and how CMA has helped them to achieve the Collaborative Edge.
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Of course, you will have your own goals and challenges. Call us on (03) 9614 0333 or contact us to find out how we can help you.
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National Australia Bank
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CMA Services offer a wide suite of corporate training programs suited to driven professionals and organisations that value people development. Comprehensive and powerful content is delivered by professional subject matter experts, giving participants the opportunity to gain knowledge and skills in a structured learning environment.
CMA facilitators consistently deliver tangible results by combining top academic knowledge with a breadth of industry experience. After participation in a number of their programs I would highly recommend CMA Services to all who strive for continuous improvement in the workplace.
Rhondda Braico
Capability Support, Capability Development
Finance & Risk Management
National Australia Bank
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VicRoads
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My projects at VicRoads have enjoyed a close and enormously productive relationship with CMA now for over six years. CMA offers a sensational approach for dealing with every form of relationship. The principles apply equally to business and personal interactions with a focus on achieving mutually agreeable solutions. It is a huge jump from dated concepts based on win/lose strategies.
After participating in his first CMA program, one of my managers is quoted as saying "the penny has dropped, I now understand what people are talking about"! The principles make sense, the strategies work and anyone can achieve an instant difference in their relationships.
I am confident that the CMA approach of principled negotiations and leadership styles significantly influenced the achievements and outcomes on the Hallam Bypass Project. The local community and the Victorian public in general enjoyed huge benefits from the cultural change experienced by the team and outstanding relationships maintained with stakeholders, contractors, Government and the public. What’s more, the project was delivered some 17 months early and significantly under budget, largely due to the enhanced relationships and team development that CMA assisted with.
CMA helped us develop our own steps, procedures and checklists for negotiations and measures for monitoring our preparation and performance. CMA is an integral part of our training and development strategy, producing measurable improvements from every program. I can't imagine leading and developing my team and managers without involving CMA.
Trevor Boyd
Project Manager - Northern City Projects
VicRoads
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Toyota
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An integral part of Toyota’s success over the years has been a commitment to its customers through a continuous improvement process. This has become known as the Toyota Way.
CMA, through its programs and ethical position, has been able to complement Toyota in providing training packages that assists in achieving results based on the same principles of truth and transparency.
As a result of CMA’s negotiation skills training programs, Toyota’s technical field managers have become more proficient in responding to customer concerns. It means that raised concerns can be dealt with effectively, efficiently, and transparently in a timelier manner resulting in a much greater level of customer satisfaction.
Paul Bower
Product & Service Policy Manager
Toyota
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Nufarm
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Nufarm made a conscious decision three years ago to concentrate more effort and resources on staff development. So the search went out for a service provider who would spend the time to understand our business and culture. We were simply looking for someone that would listen to our requirements and tailor packages accordingly rather than just churn out generic training seminars. CMA were introduced to us by a consultant who had previously engaged their services and we haven't looked back.
CMA has rolled out a number of ongoing programs with Nufarm. These range from Negotiation skills, work with our leadership group, open seminars and one-on-one coaching. Unlike many training programs we have undertaken, CMA's theory is put into practise on a daily basis. The work we have done together has undoubtedly contributed to better client interactions and more effective internal relationships.
I would recommend CMA to any organisation that is seriously interested in investing in its people and processes. We have been exposed to a number of their consultants and have found their depth of talent to be a definite strength. CMA's administrative team is also second to none.
Regards
Peter O’Keefe
National Sales Manager
Nufarm
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